Robert William
Royal Plaza,
49, Broadway, 9th floor,
Florida 14568.
Home: (444) 555-1234
rwilliam@xyz.com
OBJECTIVE
A position utilizing my business management skills, sales abilities, managerial and exceptional customer service expertise.
CUSTOMER SERVICE SKILLS
- Accurate, flexible and detail oriented.
- Maintained confidentiality while dealing with client files.
- Increased rapport with clients by showing sincere interest in their concerns.
- Retail/Sales skills.
- Ability to resolve customer concerns to the satisfaction of both parties.
- Purchasing
- Business Management
- Accounts Payable
ADMINISTRATIVE SKILLS
- Ability to delegate and work under pressure.
- Managed and balanced daily cash flow for own business.
- Communicate with all levels of management and personnel.
- Effectively coordinate a variety of activities in a fast-paced environment.
EXPERIENCE :
Over 15 years of professional experience with particular expertise in:
- MV Transportation
Investigated and resolved international fraud telephone calls
- EURO Auto Parts
Detailed investigations conducted via computer research and
suspect questioning
- US Healthcare
Responsible for account acquisition, renewal, and retention
- Yellow Cab Company
- Enterprise Rent-A-Car As a dealer.
- CRY Nursing Services.
QUALIFICATIONS
- Miami State University, Florida
- BA in English and Government
COMPUTERS
Computer Operations Program: Lotus 1-2-3, Database III, Typing,
Word-processing (Multimate), Business Math, Speech Communication,
Introduction to Computers and English Composition.
References Available Upon Request
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